Contact support

Need help with any of our themes? Send us the details and we'll assist.

Support covers documented theme features, settings, sections, blocks, and bug reports. It does not include Shopify platform issues, third-party apps, custom code, or theme customisation. For custom work, select the custom work option and we'll provide a quote before any work begins.. You can also read our support and theme customisation policy.

Support hours are Monday to Friday, 9am to 5pm (Melbourne time). We aim to respond within 24 hours during business hours.

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